Archive for 'leadership'
The age of civility has lost its way -a manifesto?
Where are you Ann Landers??? Please help. Our use of technology has moved us apart physically and emotionally. At the same time our use has increased the volume of data that can be and is created/shared while lowering its intended quality. The phrase “don’t call us , we’ll call you”, once used to manage the [...]
Posted: October 28th, 2009 under Communications, HR, Relationship building, Self, customer relationship management, leadership.
Tags: civility, Communications, leadership, professionalism, Self, service
Comments: 2
Introducing new technology standards is Not About introducing new technology standards!
“Dear Chief Technology Officer(s), It has come to my attention that, in our wonderful company, you want to introduce some new standards. I hear they may include things like a PMO ( Project Management Office), risk management, a SDLC ( services or systems delivery life cycle process), business analysis processes and quality audits. How nice. [...]
Posted: October 1st, 2009 under Change, leadership.
Tags: complexity, organizational glue, process change, stakeholder leadership
Comments: none
Leadership is not an island
Leadership is hard sometimes. We take a new role and find that we respond to the new dynamics in new unplanned ways . From the outside we do well assessing the business situation ( like a case at school) and creating a number of pragmatic paper opinions based on good sound logic including ourselves. But [...]
Posted: January 23rd, 2009 under Change, HR, leadership.
Comments: none